Ramona Appliance Repair (hereinafter referred to as we, our, or us) is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect from users of our website and how we use, share, and protect that information. By using our website or contacting us through any means, you agree to the collection and use of information in accordance with this policy.
Information Collection
We collect personal information from users only when voluntarily submitted through our call request form or when contacting us directly. This information may include names, phone numbers, email addresses, and any additional details voluntarily provided by the user for service-related purposes. Additionally, non-personal browsing data may be collected through cookies and web beacons to improve user experience and site performance.
Use of Information
The personal information we collect is used primarily to contact users about their service requests and for operational purposes. By submitting your information, you allow us and our partners to contact you via phone, email, or text to address your service needs. We use non-personal data collected via cookies and web beacons to understand user interactions with our website and enhance your browsing experience.
Information Sharing
We may share your personal information with our trusted partners who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Your information will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except for the purpose of delivering the service requested by the user.
Legal Agreement and Dispute Resolution
By using our website or services, you agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to the website or services provided. In the event of any claims, the maximum compensation will be limited to $100. Moreover, you agree to bear your own legal fees and expenses in the event of a dispute.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Although we aim to safeguard your personal data, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Consent
By using our website, you consent to our website privacy policy.
Opt-Out Option
If you wish to opt out of any communication or have your personal information removed from our system, please contact us at (619) 815-8968 to express your preferences.
Changes to our Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us using the opt-out phone number provided above.
